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Webhook timeout debug checklist

If the provider times out waiting for your response, they may retry even when work completed. Keep response time under their limit, offload work to a queue, and return 2xx quickly after durable acceptance.

Common causes

  • Heavy synchronous work in the request path.
  • Cold starts on serverless.
  • Database locks.

How to fix

  • Measure with Latency Checker from multiple regions.
  • Acknowledge and process async.
  • Tune connection pool and timeouts.

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